Be inspired

our care

Arkeras is actively committed to creating merchandise from materials that are
thoughtfully sourced and produced—with you and our one earth in mind.
Please check back as our policies evolve with our edification.

For you, we offer:

Shipping +-
Arkeras offers free ground shipping on all orders shipped within the United States. Overnight and 2-day shipping are available for any order.
Returns & Exchanges +-
We hope you are delighted with your Arkeras order, and encourage our customers to contact us before returning any item.

US Policy
Arkeras happily accepts returns of unworn, unwashed, undamaged, or defective merchandise. Garments that appear to be worn or washed may not be eligible for a refund. Items should be returned in their original packaging and postmarked within 10 days of original purchase, at customer’s expense. Upon receipt of the return, we will refund the card originally used to pay for the order. Refunds will be equal to the value of merchandise at time of purchase. Shipping fees cannot be refunded.

For exchanges, please contact us to facilitate a suitable replacement. The new item(s) will be shipped upon our receipt of the return. In cases where we are unable to provide an exchange, we will refund the card originally used to pay for the order. Refunds will be equal to the value of merchandise at time of purchase. Shipping fees cannot be refunded.

Send returns and exchanges to:
ARKERAS Returns
9805 NE 116th Street
Suite 7489
Kirkland, WA 98034

Gift Returns
Arkeras is happy to exchange or return gifts purchased through our website Arkeras.com and shipped within the United States. Please contact us to facilitate a suitable replacement. The new item(s) will be shipped upon our receipt of the return. In cases where we are unable to provide an agreeable exchange, we will offer a store credit.

International Policy
Purchases made through our website Arkeras.com and shipped outside the United States are not eligible for return at this time. Please check back as this policy may change in the future.

Fabric Care Guide +-
Linen
Machine wash cold and gentle, with like colors and few items to let the linen breath. Do not bleach. Tumble dry low or hang to dry.

Iron with a warm iron for maximum smoothness, if desired. Linen will soften with washings and wearings. Treat spots promptly.

Modal
Machine wash cold and gentle, with like colors. Do not bleach. Tumble dry low or dry flat.

Do not iron. Treat spots promptly

Organic Cotton Blend
Machine wash cold and gentle, with like colors. Do not bleach. Tumble dry low or hang to dry.

Iron with a warm iron for maximum smoothness, if desired. Treat spots promptly.

Silk
Hand wash with like colors. Do not bleach. Hang garment to dry.

Iron underside with a cool iron for maximum smoothness, if desired. Treat spots promptly.

Size Guide +-
Arkeras offers two combination sizes—S/M and L/XL—that are meant to span a spectrum of body types. The gown is designed to flow and drape across the body for an easy fit.
Gift Cards +-
Arkeras offers gift cards in the following increments: $50, $100, $250.

Show a loved one you care by sending a gift card today.

Contact us +-
Contact us at wecare@arkeras.com

ARKERAS
9805 NE 116th Street
Suite 7489
Kirkland, WA 98034

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